FAQ

Delivery time depends on the product and the country from which you are purchasing. On the product page, below the price, you can see a date range indicating when your order will arrive.

If you purchase more than one product with different delivery dates, they will be delivered together on the latest date. If you prefer to receive them according to availability, you should make two separate orders.

The furniture we offer has specific information in the description of each item. There you can see if any part of the furniture needs to be assembled or if it comes pre-assembled. If you need to do any assembly, please note that these are simple parts that will take you no more than 10 minutes.
So don't worry, it will be very easy!

We offer a 3-year warranty on our products against manufacturing defects, unless a different period is specified. However, there are exceptions, such as damage caused by improper use, transport without original packaging, contact with chemicals, or direct exposure to sunlight. We want to ensure you enjoy your purchase in perfect condition, so it’s important to follow the recommended usage and care instructions.

Currently, we do not have a physical store; we only sell online through the ModyHome website. Our warehouse is near Barcelona, and if it works for you, we would be happy to welcome you by appointment. Write to us at [email protected], and we will arrange a day and time for your visit.

Otherwise, we offer returns for those who prefer to see and touch the furniture before deciding. If upon receiving the product you are not satisfied, you have up to 14 days to return it without any issues, although the return shipping costs will be at your expense.

If you would like to see more photos or videos of the product you are interested in, please feel free to email us at [email protected] or send us a WhatsApp message at +34 696 95 71 06. Let us know which product you would like to see more images and videos of, to have a better idea of what it looks like.

To request any invoice, please send us an email at [email protected] with the following details:
- ModyHome order number.
We will respond as soon as possible with the document you need. Thank you for your understanding!

We deliver to your home from Monday to Friday. We ship to the following areas: Spain (except the Canary Islands), France, Portugal (except Madeira and the Azores), Germany, Italy, England, Luxembourg, Austria, Switzerland, Monaco, and Belgium.

If you are located outside of these areas, please feel free to send us an email indicating the product you wish to purchase. We will be happy to arrange the shipping without any problem.

Choose the option that suits you best and enjoy a worry-free shopping experience!

- PayPal
Allows payment in 3 installments

- Credit or debit card

- MasterCard

- Bank transfer
Some banks may take more than 24 hours to deposit the transfer amount into our bank account. If we haven’t received the amount within 7 days of placing the order, we will proceed with the order cancellation.